Marketplace & Raffles

Marketplace

NATIX and GEMs can be exchanged for certain goods, products and/or services via the in-App Marketplace. The available Offers in the Marketplace depend on your region. The amount of NATIX and/or GEMs required to redeem can be found in the Marketplace section of the App.

You can redeem the following items in the Marketplace:

• Discounts on products,
• Discounts on services & subscriptions,
• Raffle tickets

To redeem NATIX and GEMs in the Marketplace and use the purchased goods, products and services, you need to meet certain requirements:

• You need to have a balance of at least the required amount of NATIX or GEMs to redeem the chosen option.
• You need to provide different information depending on the type of Offer.
• To use a received voucher, you need to buy something (as indicated during the redeeming process) via a different, usually 3rd party website and provide additional details, e.g. your address, to that 3rd party.
• To receive physical products, you need to be able to receive standard mail deliveries at your indicated address.
• Make sure to use a received voucher before its expiration date.

Raffles

Periodically, we organize raffles and giveaways. There are 2 types of raffles:

• Public Raffles are free to enter (no purchase required, unless otherwise stated) that you can enter into by fulfilling the requirements in the App, e.g. drive a minimum number of KMs or detect minimum number of detections.
• Marketplace Raffles are raffles that you can participate in by redeeming your NATIX and/or GEMs for raffle tickets.

For Public Raffles, keep an eye out on our channels about the criteria you need to meet to participate. After meeting the criteria, one or multiple (depending on the rules of the specific Raffle) tickets for that Raffle will be assigned to you.

For Marketplace Raffles, you can redeem tickets at any time (if available).

Each Raffle has a start and end time and sometimes a limited number of participants, so make sure to get your ticket as fast as possible!

Learn more by visiting our Marketplace FAQ section.