Skip to main content
Natix Network Help Center Help Center home page Natix Network Help Center
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Natix Network Help Center
  2. VX360 FAQ

VX360 FAQ

Frequently Asked Questions about VX360

VX360 Frequently asked questions

  • Why do I have to set 2.4 GHz band to connect to the Wi-Fi successfully?
  • I can’t find the 2.4 GHz band on my iPhone/Android
  • Does my phone need to be close to my VX360 Device during the footage upload?
  • My VX360 Device Storage is too low
  • Can I use VX360 Companion App and NATIX Drive& App at the same time?
  • Can I use the same account for VX360 Companion App and Drive& App?
See all 17 articles

VX360 Troubleshooting

  • Separate band setup for VX360 (2.4 and 5G)
  • Mixed 2.4 and 5G band setup for VX360
  • My VX360 is not collecting any footage
  • My Connectivity Widget Stays Inactive
  • My Footage is Not Uploading to The Cloud
  • I Can't Connect My Device to a Wi-Fi
See all 16 articles
Natix Network Help Center