Technical Assistance
- I would like to delete my account
- I need to change the email associated with my Drive& app account
- My detection session ended but I did not receive any points
- My app froze and I could not end the detection properly
- I did not receive points after I turned off my screen
- I am getting a gray, blank screen when launching the app
- I received the error “Bad GPS”
- I received the error “Your camera is not supported”
- My app does not detect people, cars, or other objects (there are no boundary frames in the live video)
- I cannot see through landscape mode while using the app and there is no option to turn the camera view on and off
- I cannot see the saved footage files
- I am in the USA and cannot register using my phone number
- I can't download the Drive& app to my HUAWEI device
- I am having an issue installing the app from the Google Play store