VX360 Quick Start Guide

This Quick Start Guide is designed to help you get up and running as quickly as possible.

 

Whether you’re setting things up for the first time or just need a refresher, you’ll find the essential steps here to start using your VX360 right away.

 

For more detailed instructions to configure your device, visit the full setup guide.

 

Follow the steps below, and you’ll be up and running in no time!

• Ensure you're in range of a stable Wi-Fi connection and nearby a power source, whether at home/office or in your car.
• Ensure Bluetooth and Location services are enabled on your phone, with all necessary permissions granted to the VX360 App.

Download and install the VX360 App

• Download the VX360 app here and install it on your phone
• Register a new account on the VX360 app
  • Drive& app users must create a separate account: Drive& app and the VX360 App are separate applications.
• Grant all permissions required to the VX360 App: Bluetooth, GPS with precise location.

Configure Your VX360 Device

• Sign in to your Tesla Account (credentials not stored by NATIX).
• Plug VX360 into your Tesla’s glovebox USB port or a home USB charger.
• Wait 30 seconds for the device to boot up and pair your device.
• Configure the Wi-Fi network you’ll use to upload footage to the Cloud: select a 2.4 GHz Wi-Fi Network with WPA2 security. If you have an issue connecting to your Wi-Fi, please go here.

Backup, Sharing & Rewards

Consent to data collection for cloud backups & earning rewards.

Updates

Keep the app open in the foreground during the update.

Before Driving

• Ensure Tesla Dashcam settings are set to Controls > Safety > Dashcam > Manual or Auto.
• In your Tesla dashboard: Go to Controls > Charging > Keep Accessory Power On.
• Plug your VX360 device into your Tesla’s glovebox USB port.
• Enable Bluetooth, GPS, and Internet on your phone.
• Position your phone on the center console/charging pad or a phone mount — avoid keeping it in your pocket or bag. Your phone will be used while you drive to collect additional metadata to enrich the footage collected with VX360.
• Wait a few minutes before driving after plugging the device to ensure your VX360 is fully connected.
• Check the connectivity widget on your home screen — if it’s active, you’re all set to start driving and earning!