Setup Your Wi-Fi

Your VX360 device is now paired with the app!
Next, connect it to your home Wi-Fi network. This network will be used to automatically upload footage to the Cloud whenever your device is in range.
You’ll be able to add up to 10 Wi-Fi networks later.
However, for security purposes, the device can only connect to networks secured with a password and will not join open public networks.

 

 

Before you select the network, check what type of router you have.

 

- Since the companion app serves as a command center for the device, 
ensure all phone permissions are set, as instructed here

- Turn off Mobile internet and turn on the WiFi

- When saving the Network for the first time, Bluetooth has to be turned on

- Select your Wi-Fi network in the app:

• VX360 is compatible with 2.4 GHz Wi-Fi networks, followed by WPA2 security
  Find WPA2-PSK or WPA2 TKIP+AES in your router settings

- Enter your Wi-Fi password: If you don’t remember it, you can copy and paste it from your phone’s settings.
- Choose a dedicated 2.4 GHz network on your phone first.
- Then go to the companion app's Setup WiFi page, Tap on the Refresh button to rescan networks
and connect to your dedicated 2.4 network.
Sometimes it is needed to refresh and select it several times until it connects.

If you still can't connect, check this detailed article: I Can't Connect My Device to a Wi-Fi